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May 29, 2019

When It Comes to Employee Benefits, the Average American Is Not Adequately Protected

New benefits index report from Benefitfocus highlights key coverage gaps among U.S. workers

CHARLESTON, S.C., May 29, 2019 /PRNewswire/ -- Benefitfocus, Inc. (NASDAQ: BNFT), a leading cloud-based benefits management platform and services provider, today announced the release of its 2019 Consumer Benefits Coverage Index™ Report. The report offers insight into how well U.S. workers' benefits meet their expected needs. It was created using Benefitfocus' proprietary Consumer Benefits Coverage Index ("the Index"), which was launched in April 2019, to measure and evaluate U.S. consumer spending on employee benefits. The report's findings indicate most Americans may have insufficient protection in key areas.

Benefitfocus logo (PRNewsFoto/Benefitfocus, Inc.) (PRNewsfoto/Benefitfocus, Inc.)

According to the report, the typical U.S. consumer's employee benefits portfolio is out of balance due to a lack of coverage in two major classes of voluntary benefits on the Index: wealth and lifestyle.

The Index organizes voluntary benefits – defined as any non-medical benefits offered through an employer but paid for partially or solely by the consumer – into three primary categories:

  1. Health products supplement core medical coverage; the category includes traditional insurance products like dental and vision, as well as newer offerings like health advocacy.
  2. Wealth products help consumers protect and/or replace their income; the category includes insurance products like life and accident, as well as tax-advantages health savings accounts and flexible spending accounts.
  3. Lifestyle products address a variety of other consumer needs; the category includes products like pet insurance, legal insurance and identity theft protection services.

Each category on the Index is assigned a score reflecting the average spend by a consumer in the category relative to their peer group. Scores can fall in one of three ranges that approximate optimal and sub-optimal coverage based on how similar or dissimilar an individual's coverage is to their peer group.

The Index report shows that the typical U.S. consumer has an optimal-range score in health, but sub-optimal-range scores in wealth and lifestyle. The results were sampled from the industry's largest benefits platform with over 25 million consumers and representative of the entire U.S. population.

"Often, consumers are on auto-pilot when it comes to researching, buying and using their benefits. There is a significant gap in the American workforce around truly understanding benefits coverage and value, " says Ray August, President & CEO of Benefitfocus. "We believe knowledge is power, and this report is meant to open dialogue across the benefits ecosystem about opportunities to help consumers raise their benefits IQ so they can make smart decisions and protect their total well-being."

The report also looks at the Index across various demographic groups, as well as three distinct worker persona groups, highlighting key differences in benefit spending and coverage situations.

The full report can be found here.Benefitfocus will hold a webinar on Thursday, June 6, highlighting the report's key findings and providing top takeaways for employers and their advisors. Visit here to register.

About Benefitfocus
Benefitfocus (NASDAQ: BNFT) unifies the entire U.S. benefits industry on a single technology platform to protect consumers' health, wealth, lifestyle and property. Our powerful cloud-based software, data-driven insights and thoughtfully-designed services, enable employers, insurance brokers and carriers to simplify the complexity of benefits administration and deliver a world-class benefits experience. Learn more at, LinkedIn and Twitter.

Safe Harbor Statement
Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results or performance might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: the need to innovate and provide useful products and services; our ability to compete effectively; the immature and volatile nature of the market for our products and services; our ability to recruit and retain qualified personnel and maintain our culture; management of growth; risks related to changing healthcare and other applicable regulations; privacy; security and other risks associated with our business; and the other risk factors set forth from time to time in our SEC filings, copies of which are available free of charge within the Investor Relations section of the Benefitfocus website at or upon request from our investor relations department. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

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