Navigating Benefits: Benefitfocus Delivers Enhancements to Streamline Open Enrollment
How the software updates will simplify the benefits experience:
- Quote-to-Pay Management for Health Plans: A single, end-to-end solution that allows for the quoting, selling, enrollment and billing of insurance products through one system.
- Smart Moments Event-Driven Messaging: Usability enhancements including the ability to multi-select message settings and content, preview projected recipients, and access pre-built messages and templates from the
Benefitfocus Community Resource Center.
- Enhanced Online Chat Creates Ease for Consumers: Allows another avenue for consumers to have their questions answered. Consumers can also use the AI-driven chat tool to submit documentation and access previous chat transcripts.
- Deeper Insights to Help Employers Control Health Care Costs: Includes new Health Insights Administrator Dashboard for employers, which provides access to health plan cost information, specific cost drivers and compliance categories, along with peer benchmarks, in an easy-to-consume dashboard format.
The Community Resource Center
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Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results or performance might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: the need to innovate and provide useful products and services; our ability to compete effectively; the immature and volatile nature of the market for our products and services; risks related to changing healthcare and other applicable regulations; our ability to maintain our culture and recruit and retain qualified personnel; privacy; security and other risks associated with our business; management of growth; and the other risk factors set forth from time to time in our
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