Benefitfocus Honors HR and Benefits Administration Professionals During COVID-19 Pandemic
"HR and benefits leaders are often the first people employers and employees turn to in times of crisis," said
Established by the
Best practices for HR and benefits administrators include:
- Use trusted sources and resources that are relevant to your colleagues and their location. Share the area-specific community and benefits information they need to navigate challenges. (i.e. school closing, drive-thru COVID-19 testing, local delivery services, what benefits are available to them, what benefits are available but not being used, what costs will they incur with current plans, etc.).
- Set up a single resource to house all the information shared that can be updated regularly.
- Communicate and share regular updates through a standardized communication format and leverage key messages across a variety of channels (email, online portal, text messaging, push notifications, etc.).
- Always close the loop and provide a way for everyone to easily ask questions and ensure a timely response.
"HR and benefits administrators wear many hats. On any given day they are data scientists, negotiators, wellness coaches, cheerleaders, educators, communicators and more," said
A recent survey by the global public relations firm Edelman illustrates the importance of effective employer communication at this time. Conducted in early March, with responses from 10 countries, the survey found that employees believe COVID-19-based information from their employers more than the government, health companies and traditional media. It also found that 75 percent of respondents in
A review of best practices is available here.
Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results or performance might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: economic or geopolitical uncertainties or downturns in the general economy; the need to innovate and provide useful products and services; our ability to compete effectively; the immature and volatile nature of the market for our products and services; management of growth; our ability to maintain our culture and recruit and retain qualified personnel; risks related to changing healthcare and other applicable regulations; privacy; security and other risks associated with our business; and the other risk factors set forth from time to time in our
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Benefitfocus, Inc., 843-981-8898, email@example.com