Benefitfocus Delivers Expanded AI Capabilities
With this announcement, medical carriers and voluntary benefits providers are equipped to offer an industry-leading AI-powered consumer benefits experience, featuring Smart Moments and Insights.
"For our Benefitfocus MarketPlace customers, we are providing a unique opportunity to lead and innovate by leveraging the
Medical carrier, voluntary and specialty providers are better positioned to engage with consumers all year long by leveraging two key BenefitSAIGE capabilities:
- Smart Moments – The BenefitSAIGE artificial intelligence (AI) platform helps consumers make better benefit decisions by offering insights that are data-driven and tailored to their stated preferences. The integrated AI engine makes use of each consumer's unique data while also considering benefit preferences of more than 25 million consumers processed by the
Benefitfocusplatform. Leveraging this data, Smart Moments brings awareness for benefits that are selected based on the personal data and preferences. To further educate the consumer, each Smart Moment is accompanied by an Insight, an analytical chart or relevant statistics to further inform the consumer of each benefit.
- Smart Moments Console – The new and differentiated experience provided via Smart Moments and Insights can be easily managed by the
Benefitfocussystem administrator, via the Smart Moments Console. The console provides a singular point of control to ensure effective and efficient communication with employees; sending the right messages at specified instances to targeted groups or to an entire employee population. The console distinguishes between Scheduled, Event-Based and On-Demand messages. In addition, administrators are provided options for personalizing messages and specifying follow-up action.
The BenefitSAIGE AI engine effectively leverages both the data provided by each individual and the extensive benefits and claims data warehouse established over years of operation. Effective use of the population health, benefits profile and transactional data, securely managed by the
You can learn more about the Benefitfocus MarketPlace for carriers and BenefitSAIGE here.
Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results or performance might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: the need to innovate and provide useful products and services; our ability to compete effectively; management of growth; the immature and volatile nature of the market for our products and services; our ability to maintain our culture and recruit and retain qualified personnel; risks related to changing healthcare and other applicable regulations; privacy; security and other risks associated with our business; and the other risk factors set forth from time to time in our
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Benefitfocus, Inc., 843-284-1052 ext. 3527, firstname.lastname@example.org