Benefitfocus Advances Platform Leadership With Artificial Intelligence, Productivity Enhancements and New Category of Products
With these significant enhancements to the platform,
- Leveraging advanced artificial intelligence technologies to offer deeper insights, designed to enhance the ecosystem experience for all participants, and driving smart content and recommendations that improve consumer experience.
- Improving ecosystem productivity through seamless data exchange, APIs and automation, designed to deliver unparalleled security and data protection.
- Offering a wider range of benefits products for personal wellbeing and security tailored for every stage in life.
Easier employee benefits enrollment and employer benefits administration
Leveraging advanced artificial intelligence technologies such as rules-based systems, robotic process automation, machine learning, predictive analytics and natural language processing, BenefitSAIGE learns from billions of interactions on the Benefitfocus Platform. An all-new, learning chat bot, offering 24-hour support, is embedded within the company's advanced AI framework to deliver smart recommendations.
Alongside the company's intelligence engine sits market-leading data interchange capabilities.
"Data accuracy is a critical part of our platform strategy as data drives the scale and connections of the ecosystem and increases the productivity of everyone on the platform," explains
"We manage unprecedented volumes of benefits transactions," continues August. "We had 2.7 billion data transactions in 2018. From each transaction we are focused on driving intelligence, and this is why we've invested heavily in BenefitSAIGE and world-class data."
"BenefitSAIGE is the connective tissue of our platform," states
While the company's advanced AI capabilities create a better consumer experience, its platform insights help employers, brokers and carriers better engage with employees. These insights allow sellers and brokers to segment employer customers and their employee populations for improved benefit strategy, communications and engagement, while giving employers robust visual interactive tools to quantify the value of their benefits programs and serve their employees.
All-new mobile app gives consumers more control over their benefits portfolio
- All-new Benefitfocus Mobile App for simplified consumer engagement, total rewards details, digital ID cards and benefits management.
- Personalized offerings and communications 52-weeks a year.
- A new Benefitfocus Wallet that enables flexible payment options beyond payroll deduction.
Safe Harbor Statement
Except for historical information, all of the statements, expectations, and assumptions contained in this press release are forward-looking statements. Actual results or performance might differ materially from those explicit or implicit in the forward-looking statements. Important factors that could cause actual results to differ materially include: the need to innovate and provide useful products and services; our ability to compete effectively; the immature and volatile nature of the market for our products and services; risks related to changing healthcare and other applicable regulations; our ability to maintain our culture and recruit and retain qualified personnel; management of growth; and the other risk factors set forth from time to time in our SEC filings, copies of which are available free of charge within the Investor Relations section of the Benefitfocus website at http://investor.benefitfocus.com/sec-filings or upon request from our investor relations department. Benefitfocus assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
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